Privacy policy

PhenoTrade collects the minimum needed to run a reputation platform: your email, display name, shop details, listings, deal threads, and reviews.

Your contact channels are private by default. The off-site contact details you add to your shop are revealed only to the counterparty of a deal you explicitly accept — never on public pages, never to other users, never sold.

Deal messages are end-to-end encrypted. Once both parties' devices have exchanged keys, messages are encrypted in your browser and PhenoTrade stores only ciphertext we cannot read — share addresses and logistics there with confidence. The flip side: we cannot recover encrypted messages if you lose your device's keys, and dispute resolution relies on deal records (confirmations, timestamps, reputation history), not message contents.

We do not sell or share personal data with third parties. Passwords are stored hashed; sessions are cookie-based.

This policy is a working draft for the pre-launch product and will be reviewed by counsel before public launch.